Privacy statement
How Ferrero Solar handles website enquiries and personal information.
Who this statement covers
This statement explains how information submitted through the Ferrero Solar website is used. For privacy questions, contact info@ferrerosolar.com.au or 0417 772 312.
Information collected through your enquiry
The enquiry form asks for your name, email address, phone number, town or suburb, service interest, whether you already have solar, and any message you choose to provide. These details help us respond to your request, discuss your property and arrange an assessment or quotation.
Please avoid including sensitive personal information, financial account details or information about patients or other people. You do not need to upload a power bill through this form. If you prefer, call or email us instead.
How your information is handled
When hosted on Netlify, form submissions are processed through Netlify Forms and made available to the website administrator. If email notifications are enabled, enquiry details are also delivered through the business’s email service. Hosting and email providers may process information on servers outside Australia; this website does not promise Australian-only data storage.
We use the information you provide to handle your enquiry and related follow-up. Sending an enquiry does not sign you up to a marketing mailing list.
Website operation
The website host may process technical information such as your IP address and request details to deliver and protect the website. This website currently has no advertising pixels or analytics scripts. External websites linked here have their own privacy practices.
Access, correction and privacy concerns
Contact us if you want to ask about the information provided with your enquiry, request access or correction, request deletion, or raise a privacy concern. We may need to confirm your identity before handling a request. Any retention required for business records or by law will need to be considered when responding.
If you have a concern, explain what happened and how you would like it resolved using the contact details above.
Updates
This statement will need to be updated if the website’s forms, tracking or information-handling practices change. Updated 2 October 2026.